We're here to help!

Self hosted so you can save money, professional support when you need it!

Pancake is really easy to use, and most people never have any questions, but if you ever find yourself needing help with Pancake, we offer free support via our support ticket system.

You can rest assured knowing that should you ever need help, direct access to our developers is only a support ticket away.

Free support tickets usually get a response within a few hours; our team is based in the UK as well as the US, so there's usually someone around to respond to you immediately.

Depending on our workload, sometimes we might not be able to respond to everyone as quickly as we'd like. In those cases, you can use priority support credits to jump ahead of everyone else and get an answer faster.

If you need any help, let us know by starting a free support ticket.